Travel Betty

Encouraging Fearless Independent Travel For Women

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Suffering Cardiac Arrest Checking In At Konocti Resort & Spa

June 15th, 2007 · 6 Comments

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Let me set the stage: A month ago I attended a fundraising luncheon for a wonderful organization called the Bay Area Advertising Relief Committee (BAARC). They were holding a raffle and since I sit on their board of directors, I thought it would behoove me to buy a ticket or eight. And so I did. And I ended up winning a prize package which included $900 worth of scrip* to a place called Konocti Resort & Spa. People at the luncheon laughed and told me the place was a “redneck resort,” but I didn’t care because a) $900 can do some serious damage(!) and b) I’ll go anywhere once.

(* If you’re like me, you have no idea what the hell scrip is. Basically, it’s a weird word for gift certificate.)

That night I spent a half hour on the phone with a very delightful Konocti reservation agent trying to work out how to use my scrip for one of their most expensive rooms (naturally!). Scrip usage, it turns out, comes with a lot of restrictions and for some reason, I was forced to buy two $50 tickets to see Carlos Mencia (out of my own pocked with my FIfth Third card, no scrip allowed) in order to get the $300/night Vista Moon room, featuring a private 4-person hot tub on the deck overlooking Clear Lake. Travel Boyfriend and I don’t think Carlos Mencia is very funny, but I figured what the hell? It’ll be our only expense. And hello, hot tub!

Behold the Redneck Resort

Alright, now cut to check-in. This after the supposed 2½-hour drive turned into a very long 4-hour drive mostly spent in horrendous Friday afternoon Bay Area traffic. I’m tired, cranky, achy and just want to get into that hot tub. I’m also a bit worried something is going to go wrong with this whole scrip business. And so it begins.

Me: Just to clarify, we’re using scrip for everything. Do you know how we handle that for the room payment and in your restaurants and such?

Check-In Gal: No, I’m sorry. I’ll have to ask my manager.

Me (all smiles): No problem.

Manager: Let me check your reservation. You need a code here in our system to be able to use scrip. Nope, no code. Sorry, you can only use the scrip for meals. You’ll have to pay full price for your room.

Me (freaking the fuck out!): No, no way (heartbeat through the roof). I told the reservationist right from the start that we were using scrip (palms sweating). We worked together to find a date for which I could use this (voice hitting its highest decibel range). She even made me pay for Carlos Mencia tickets in order to get the room!

Manager (not having made eye contact with me once): Well, you’ll need to pay for tonight with a credit card and we’ll give you an answer about whether we can reimburse you tomorrow.

At this point, I’m literally shaking. I’m trying to breathe deeply and calm myself so I can get my desired solution. I don’t pay $300 a night for ANY hotel room. I’m certainly not paying that much at a place not of my own choosing. The truth is that the place IS kind of seedy. I mean, it’s fine for the irony and the fact that it’s free. Other than that, I’d much rather be back in San Francisco enjoying the rare warm sunshiney weather with friends.

Me: I’m sorry, but that’s not going to work. We did everything we needed to in order to use this scrip. We have $900 worth and it’s the only reason we’re here. I’m not waiting until tomorrow for a resolution.

Manager (to Check-In Gal): Go in the back and call the general manager. I don’t think there’s anything we can do though.

All I can think of at this point for consolation is “Oh yeah, Lady? Well, um, I have a travel blog that reaches tens of people and I’m so going to tattle on you!” Even that doesn’t quell the shaking and rapid heart beating.

Check-In Gal runs in the back and returns quickly to say that the managers need to confer and that we need to wait a bit longer. She’s all sweet and apologetic looking, which helps. Especially in contrast to the manager who still won’t look at us and really seems put out by the whole affair as she begrudgingly walks into the back to talk to her boss. We kindly step aside so Check-In Gal can deal with a visitor complaining about bugs in her room. Dear lord.

Just as I’m about to swoon from the possibility of an unintended thousand dollar weekend, the manager comes back with my desired resolution. NOW she finally looks up at us and is all helpful in tone while finalizing our check-in. Nothing like a good dose of Fucked-Up to make you appreciate a free weekend even more. Now off to Carlos Mencia. I’ll take any kind of laughter at this point.

Tags: California · Lodging · Northern California · USA

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  • 6 responses so far ↓

    • 1 Greg Mills // Jun 16, 2007 at 6:11 pm

      Well that’s fucking it. I’m never going to Konocti Harbor. Unless .38 Special and April Wine are playing. Then maybe.

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    • 2 Travel Betty // Jun 17, 2007 at 3:16 pm

      You missed your chance to see Weird Al last night. He BROUGHT it!

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    • 3 Greg Mills // Jun 18, 2007 at 11:14 am

      Weird Al motherfucking starts where the motherfucking James Brown finishes in a exhausted heap.

      How was Carlos Mencia?

      MyAvatars 0.2
    • 4 mickey // Jun 18, 2007 at 1:50 pm

      Hi betty,
      I`m here via the Bastard(oh, there he is).

      Glad everything worked out for you.

      I would never(prolly) take the chance you just took.

      M

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    • 5 Travel Betty // Jun 18, 2007 at 2:01 pm

      Eh, he was so-so. We ended up leaving about 20 minutes into his set. He had about 5 other comedians who opened for him. One guy, Jo Koy had us totally cracking up so it was worth it.

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    • 6 Travel Betty // Jun 18, 2007 at 2:06 pm

      Welcome, Mickey!

      Glad you liked howidiedtoday so much. Hopefully you’ll like this one too :D

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